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Flood Damage Restoration Melbourne | 60-Minute Response
Burst pipe or flooded carpet? We are on site across Melbourne within 60 minutes, 24/7. Extraction and drying included. Call 0436389114 any hour.
Get Your Free Quote
Fixed, itemised pricing back the same day.
What Melbourne Says About Our Emergency Work
Unedited reviews left by real customers on our Google Business Profile.
Hear It From Our Customers
Filmed on the job in Melbourne homes — no scripts, no actors.
The First 24 Hours Decide What You Keep
Wet carpet is recoverable. Wet carpet left for two days usually is not, because mould begins establishing in the underlay within roughly 24 to 48 hours and the damage moves from water to microbial.
That is why the response time matters more than anything else on this page. We aim to be on site anywhere in the Melbourne metro area within 60 minutes, day or night, because every hour genuinely changes the outcome.
We extract the standing water, lift and assess the underlay, set commercial drying equipment, then monitor moisture readings until the structure is genuinely dry rather than just dry to touch.
If it is safe, turn off the water at the mains and lift anything you can off the wet floor. Do not use a household vacuum on standing water. Then call us on 0436 389 114.
every day
What Is Included in Every Clean
Every job runs the full process. There is no stripped-back version at a lower price that skips the steps that matter.
Why the Response Time Is Everything
This is not a sales tactic. It is the actual timeline of what happens to a wet floor.
How We Clean, Step by Step
We aim to be on site within 60 minutes anywhere in the Melbourne metro area.
Call 0436 389 114
Any hour. Tell us the source if you know it and whether the water is clean or contaminated.
Rapid attendance
Target 60 minutes in metro Melbourne. We arrive with extraction and drying equipment on board.
Extract standing water
Truck-mounted extraction across carpet and hard floors to stop water spreading further.
Lift and assess underlay
Inspected and either dried in place or removed, and we explain which and why.
Set drying equipment
Air movers and dehumidifiers positioned to the affected area and left running.
Monitor, document, re-lay
Daily moisture readings until dry, full documentation for insurance, then carpet re-laid.
When to Call Us Immediately
Get a Fixed Quote Today
Tell us what needs cleaning and any problem spots. You will have an itemised price back the same day, with no pressure to book.
- Itemised and fixed before we start
- Bundle services in one visit and save
- Same-day and weekend slots available
- Honest answer on what will and will not lift
Request Your Quote
Takes under a minute, we reply fast.
Water Damage We Attend
The category of water changes the process entirely, and it is the first thing we establish.
What We Handle On Site
Tell us the source and roughly how long the water has been there. Both change the approach significantly.
Covering Melbourne & Geelong, 7 Days a Week
Two local teams, seven days a week, with genuine same-day availability in most suburbs.
Melbourne Metro
From the inner east to the outer south-east and beyond, including these suburbs and everywhere in between.
Geelong & the Bellarine
A dedicated Geelong team covering the Bellarine, Surf Coast fringe and the western corridor.
Often Booked Together
Combining services in one visit costs less than separate call-outs.
Flood Damage Restoration Melbourne FAQs
How fast can you get here?
We aim to be on site within 60 minutes anywhere in the Melbourne metro area, 24 hours a day including public holidays. Outer suburbs and Geelong may take longer, and we will give you a realistic time on the phone rather than an optimistic one.
Can my carpet be saved?
Usually, if we get to it quickly and the water is clean. Carpet itself is quite resilient. The underlay is the part that often cannot be saved, particularly with grey or black water, because it acts like a sponge and holds contamination.
How much does flood restoration cost?
Emergency attendance is from $180 including assessment and initial extraction, with water extraction from $120 a room and drying equipment from $60 a day. Underlay removal is from $150 a room. Severity varies enormously, so the full quote is given on assessment, and insurance frequently covers it.
Will my insurance cover it?
Most home policies cover sudden water damage such as a burst pipe or a failed appliance. Gradual leaks that have been happening for months are usually excluded. We provide photos, moisture logs and a written report for your claim, and we will tell you honestly which category yours appears to be.
How long does drying take?
Typically three to five days with commercial equipment running, depending on how much water there was and how well the space ventilates. We take moisture readings daily and only remove the equipment when the structure is genuinely dry, not just dry to touch.
What should I do before you arrive?
If it is safe, turn off the water at the mains and switch off power to affected areas at the switchboard. Lift what you can off the wet floor, especially anything with dye that could transfer into the carpet. Do not use a household vacuum on standing water.
Do you handle sewage or black water?
Yes, but it is treated as a different category. Carpet and underlay are removed rather than dried, and the area is remediated and sanitised. Tell us on the phone if the water is contaminated so we arrive with the right equipment and protection.
Will there be mould?
Not if we get there quickly. Mould generally begins establishing in wet underlay within 24 to 48 hours, which is why the response time matters so much. We apply antimicrobial treatment as a preventive measure while drying is underway.
Do you re-lay the carpet afterwards?
Yes, from $180 a room. Carpet lifted for drying needs re-stretching and re-securing to the gripper, and we do that as part of the restoration rather than leaving you to arrange it.
Do you cover my suburb?
All of Melbourne metro plus Geelong and surrounds. Call 0436 389 114 any hour.
Flooded? Call Us Right Now
24/7 emergency response, on site within 60 minutes, with full insurance documentation.
Get Your Free Quote
Same-day response · No obligation · Fixed pricing