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The Seat Is Always Darker Than the Back

It is the simplest test there is. Look at the back panel of your lounge, which nobody touches, then look at the seat cushions and the arms. That difference is body oil and soil, and because it builds evenly over years you stop noticing it.

Richmond is single-fronted Victorian cottages, terraces and converted warehouses, packed tightly between Bridge Road, Swan Street and Church Street. Narrow, deep floor plans and very little off-street parking.

A lot of Richmond carpet is laid straight over the original hardwood boards with minimal underlay. That changes how much moisture is safe to use, so we run drier and put more air movement in rather than saturating a floor that has nowhere to drain.

The narrow plan concentrates traffic. In a single-fronted cottage every person walks the same hallway line from the front door to the kitchen, so the wear pattern is sharper here than in a wide suburban house. Traffic-lane greying is the number one thing we are called about in Richmond.

The underside of the cushions is where the evidence is. Unzip one and look at the inner lining against the outer fabric. That colour gap is the soil that has passed through the weave, and it is the reason a lounge can look tired even when nothing has ever been spilled on it.

The tag under the seat carries a W, S, WS or X code and it decides everything that follows. An S code means solvent only, and wet-cleaning it produces permanent water rings that no amount of re-cleaning removes. We find that tag before anything else, and where there is no tag we test a hidden section.